VAADAN STORE
At VAADAN STORE, customer satisfaction is important to us. This Refund & Returns Policy explains the conditions under which returns and refunds are accepted.
Returns
You may request a return under the following conditions:
- The item is unused, unworn, and in its original condition
- The item is returned in its original packaging
- The return request is made within 7 days of receiving the order
To initiate a return, please contact us with your order details.
Non-Returnable Items
The following items are not eligible for return or refund:
- Items damaged due to misuse or improper handling
- Items returned after the allowed return period
- Sale or discounted items (unless defective)
Refunds
Once we receive and inspect the returned item:
- We will notify you of the approval or rejection of your refund
- If approved, the refund will be processed within 7–10 business days
- Refunds will be issued to the original payment method
Shipping charges are non-refundable, unless the item was defective or incorrect.
Exchange Policy
We only replace items if they are:
- Defective
- Damaged
- Incorrectly delivered
If you need an exchange, please contact us within 48 hours of receiving the item.
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- VAADAN STORE is not responsible for lost or delayed return shipments
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us immediately with clear photos and order details so we can resolve the issue quickly.
Contact Us
For returns, refunds, or exchanges, please contact us:
Email: info@vaadan.co.uk
Phone: +44 7481 795144
Address:
291804, Office Suite 29a
3/F 23 Wharf Street
London, England, SE8 3GG
Policy Updates
VAADAN STORE reserves the right to update or modify this Refund & Returns Policy at any time. Changes will be effective once posted on this page.